Inservices & Training

Build your team.
Strengthen your facility.

On-site and virtual staff training for skilled nursing and long-term care facilities — designed by Sierra Thomas to turn regulatory literacy, clinical documentation, and operational discipline into measurable performance at the bedside.

Book a Training Conversation
8+
Signature Topics
On-Site
Or Virtual
60–120
Min Sessions
Custom
Curricula
Training Philosophy

Trainings that change the floor — not the slide deck.

Most inservices end the moment staff sign the attendance sheet. AthenaCrest trainings are designed differently — every session ties a regulatory or clinical concept to a daily operational behavior the team can install Monday morning.

We bring the same operational fluency we use inside facility stabilization engagements into every classroom. The result is training that survey teams notice, that administrators can measure, and that staff actually keep.

Signature Topics

Eight curricula built from inside the building.

Every topic is calibrated to the audience — bedside clinical, department head, IDT, or executive leadership. Custom topics available on request.

01

MDS Documentation & Accuracy

Section-by-section coding precision, supporting documentation discipline, and the daily habits that hold MDS integrity together.

02

QAPI & Quality Measures

Translating CMS quality measure data into operational priorities the IDT can actually move — and a QAPI committee that drives change.

03

Survey Preparedness for Staff

How surveyors think, how to handle entrance and observation, and how to respond to interviews without weakening the facility's position.

04

Resident Rights & Abuse Prevention

Federal and state resident rights frameworks, mandatory reporting, and the cultural standards that prevent abuse before it begins.

05

Infection Control Compliance

IPC fundamentals, surveillance, outbreak readiness, and documentation that holds up under both survey and litigation scrutiny.

06

Care Planning Best Practices

Individualized, defensible care plans that drive care — not paperwork written to satisfy regulation.

07

Medicaid Billing Basics for Clinical Staff

How clinical documentation drives the Medicaid dollar — and what bedside teams must know to protect facility revenue.

08

Leadership & Charge Nurse Development

Building floor-level leaders: accountability conversations, IDT facilitation, conflict resolution, and operational ownership.

Format Options

Calibrated to your team and timeline.

AthenaCrest delivers training in the format that actually fits the facility's operational rhythm — from a single on-site inservice during shift change, to a virtual session across a multi-state portfolio, to a multi-week leadership curriculum that compounds across the organization.

In-Person

On-Site Inservices

Single-session trainings delivered inside the facility, calibrated to a specific department or topic. Typically 60–120 minutes with workbooks and follow-up resources.

Remote

Virtual / Zoom Sessions

Live, interactive sessions for staff across multiple facilities or for teams that prefer a remote training rhythm. Recordings available for ongoing reference.

Tailored

Custom Multi-Session Packages

Multi-week training curricula tailored to an operator's portfolio — combining on-site, virtual, and asynchronous components. Ideal for ownership groups standardizing performance across a portfolio.

Inside a long-term care facility
Inside the Building

"Training is the cheapest insurance a facility ever buys — and the most expensive thing to skip."

— Sierra Thomas

Schedule Training

Bring AthenaCrest training to your team.

A 30-minute confidential conversation maps the right topics, the right audience, and the right format for your facility — or your portfolio.